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QUALIFICATIONS AND JOB DESCRIPTION
Adamar International Maritime Services Inc. founded in 2003/in İzmir; is a leader in the ship supply sector, and offers professional services to vessels calling at all Ports & Straits of Türkiye with four branch offices located in İzmir/Aliağa, İstanbul/Tuzla, Mersin/Akdeniz.

We are looking for a 'Customer Management Representative' and offer you the chance to join our team at our head office in İzmir/Aliağa

General Qualifications

· At least Bachelor's degree

· Experienced or not, but enthusiastic to learn and improve themselves

· Excellent command of both written and spoken English (At least C1)

· Ability to use MS Office software fluently (Word, Excel, Powerpoint, etc.)

· Good follow-up skills, strong organizational and coordination skills

· Ability to build relationships in a multicultural environment

· Ability to build and maintain positive relationships and work in a team-orientated environment

· Strong analytical and problem-solving skills

Job Description

· Follow-up & respond to incoming emails/phone calls from customers.

· Follow-up the purchase orders and send out purchase order confirmations.

· Follow-up the progress of purchase order delivery process and update customers accordingly.

· Inform the customer about their order delivery outcome.

· Investigate and resolve the post-delivery queries/feedback from customers.

· Providing assistance to the Sales Manager and other members of the sales team.

· Daily reporting to the Sales Manager.

· Act as a contact point (bridge) between customers & other departments of the company.

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